Terms & Conditions

GENERAL

Welcome to Collided ("Company", "we", "us", "our"). By accessing or using our website www.thecollided.com and our services, you agree to comply with and be bound by these Terms and Conditions. These Terms are governed by the applicable laws of India, including but not limited to the Consumer Protection Act, 2019, Goods and Services Tax (GST) regulations, the Information Technology Act, 2000, and the E-Commerce Rules, 2020.

Please take a moment to familiarize yourself with our General Terms and Conditions, Privacy Policy and Cookie Policy (collectively referred to as “Terms and Conditions”). Before you start to use the COLLIDED Platform. If you do not agree with any provisions of the Terms and Conditions, we advise you to not use or access the COLLIDED Platform.

The Terms and Conditions apply to your use of the COLLIDED Platform and to any Products you purchase from the COLLIDED Platform. The Terms and Conditions apply regardless of how you access the COLLIDED Platform, including any technologies or devices by which COLLIDED makes the COLLIDED Platform available to you, at home, on the move or in store. By accessing, browsing, using, registering with, or placing an order on the COLLIDED Platform, you confirm that you have read, understood and you expressly agree to be bound by the Terms and Conditions in their entirety.

Please note that we may from time to time change the Terms and Conditions that govern your use of the COLLIDED Platform. Every time you wish to use our COLLIDED Platform, please check these Terms and Conditions to ensure you understand the terms and conditions that apply at that time. Further, please note that we reserve the right to either change the format and the content of the COLLIDED Platform or suspend the operation of the COLLIDED Platform for support or maintenance work, in order to update the content or for any other reason, at any time.

Only persons who can enter into legally binding contract under the Indian Contract Act, 1872 can use and/or transact on the Online Store. Also, meaning that you must be at least 18 years old or above. If you are under 18 years, you may use and/or transact on the Online Store only with the involvement of a parent or a guardian. You must also have a valid email address and a delivery address in India. 

COLLIDED does not control, endorse or accept responsibility for any products proposed to be sold or offered to be sold or purchased on the website or any linked sites other than the Authorized Online Store. COLLIDED makes no representations or warranties whatsoever about and shall not be liable for any transaction through such third partie(s) or agent(s) including representations relating to merchantability, fitness of a product or service for a particular purpose, warranty as to specific products and non-infringement of third party intellectual property rights. Any transactions that you may have with such third partie(s) or agent(s) are at your own risk. COLLIDED also does not accept any responsibility for the usage of the products, fraudulent or illegal activities, non- payment, delivery of the products purchased by you from such third partie(s) or agent(s).

USE OF THE PLATFORM

In order to purchase Products on the COLLIDED Platform and/or avail the services, you will have to register on the COLLIDED Platform. Registration is a one-time process. You will be eligible to further access and avail the services only upon receipt of a confirmation e-mail from us after filling in the necessary forms and after providing the necessary details as may be required by us at the time of your registration.

You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the log in credentials of your account on the COLLIDED Platform and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You shall remain solely liable for all the actions undertaken through your account.

PRODUCT INFORMATION & PRICING

We make every effort to display accurate product details. However, Product colors may vary slightly due to screen settings. The prices displayed in the Online Store include the Goods and Services Tax (GST), but do not include delivery charge. In the checkout view, the total cost for your purchase including delivery charge will be displayed. Prices and availability are subject to change without notice.

We reserve the right to correct pricing errors and cancel affected orders with full refunds.

ORDER AND PAYMENT

Pay the total amount shown at checkout using an authorized payment method. Allow us to collect and store your payment details through secure payment gateways (e.g., Razorpay, Paytm, UPI). All transactions comply with RBI regulations and Indian digital payment norms. We may cancel any order if payment is unsuccessful or appears suspicious. You are requested to see our Privacy Policy to see how your personal information will be used and stored.

SHIPPING AND DELIVERY (WITHIN INDIA)

We offer shipping across India through trusted courier partners. Estimated delivery timelines are shown at checkout. Free or flat-rate shipping may apply for certain order values. Delays may occur due to weather, festivals, or logistical issues. You will receive a tracking link once your order is dispatched.

INTELLECTUAL PROPERTY

All content on the Website including designs, logos, text, images, graphics, and code is the property of Collided and is protected under Indian copyright, trademark, and design laws. You may not copy, reproduce, distribute, or use any content without our express written permission.

THIRD-PARTY LINKS

Our Website may include links to third-party websites for your convenience. We are not responsible for the content, privacy, or practices of such websites. Use them at your own risk.

DISCLAIMER OF WARRANTIES

The Website and all content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Website will be - Error-free or uninterrupted, Free of viruses or other harmful components, Accurate or reliable in terms of information or product descriptions.

LIMITATION OF LIABILITY

To the fullest extent permitted by Indian law, Collided will not be liable for any indirect, incidental, or consequential damages arising from - Use of or inability to use the Website, Delays or disruptions in delivery and Errors in product descriptions or pricing. Our maximum liability will be limited to the amount paid by you for the specific order or service.